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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will appear. It comprises comprehensive information about all the actions that you can perform on the page in question. Each popup appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich collection of educational video clips demonstrating how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, have a glance at our extensive Frequently Asked Questions section, which comprises questions asked by actual users and provides real solutions. We periodically update our FAQ section with new questions & answers so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can touch base with our excellent team of support engineers available 24x7 and ready to help you with any issue. Each support ticket you submit will be responded to in less than 60 minutes (the average ticket response time is approximately twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 66189

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com